MINELAND NETWORK — Privacy Policy  & Terms of Service

Last updated: 04 May 2025  |  Replaces all previous English & Russian versions

By accessing or using Mineland.net (the “Service”), you agree to the practices and rules set out below.

1. Company Details

MINELAND NETWORK OÜ
Harju maakond, Tallinn, Kesklinna linнаоса, Kaupмеhe tn 7‑120, 10114, Estonia
Data‑Protection Lead: [email protected]
General Support: [email protected]

2. Key Definitions

• Account – credentials you create to use the Service.
• Personal Data – any information identifying you directly or indirectly.
• Usage Data – full IP address, ISO country code, cookies, device type.
• Service Provider – any third party processing data on our behalf.
• Controller – MINELAND NETWORK OÜ, determining purposes & means of processing.
• Digital Goods – in‑game ranks, commands, currency, or other resources.

3. What We Collect and Why

*Plain text = first two IP octets; full IP stored ≤ 24 h for ban‑evasion and DDoS diagnostics, then only SHA‑256 hash with rotating salt.

4. How We Process Personal Data

• Account management and authentication.
• Delivery of digital goods across all Mineland servers.
• Moderation, anti‑spam & advanced anti‑cheat heuristics (client fingerprint, packet inspection, behaviour modelling).
• Performance analytics (Google Analytics, Mixpanel, Matomo).
• Transactional e‑mails, service notices, opt‑in newsletters.
• Compliance with tax, billing and consumer‑rights legislation.
• Legal defence of our rights and protection of other users.

5. Children Under 13

We do not knowingly collect data from children younger than 13. Parents/guardians may request deletion via [email protected].

5A. In‑Game Chat & Public Areas

All in‑game chat, builds and other user‑generated content are public and fully logged for moderation, community safety and world backups. Do not expect privacy in these areas.

5B. reCAPTCHA Protection

Certain forms are protected by Google reCAPTCHA. The Google Privacy Policy and Terms of Service apply.

6. Cookies & Consent Notice

We use cookies to:

• Maintain secure login sessions (essential).
• Measure traffic and performance (analytics).
• Deliver personalised and non‑personalised advertising (advertising).

On first visit you can accept or manage cookie preferences; refusal may limit certain functionality.

7. Third‑Party Processors & Sub‑processors

* Russian processors engaged only if payer selects a local method. SCC or equivalent safeguards apply to EU data.

8. International Transfers

When data is transferred outside the EEA we rely on Standard Contractual Clauses (SCCs), adequacy decisions or explicit consent.

9. Data Security & Breach Procedure

• TLS 1.3 for transit; AES‑256 for backups at rest.
• Role‑based access; mandatory 2‑FA for staff.
• Breach with high risk → notify users & Estonian DPA within 72 h (GDPR Art. 33‑34).

10. Purchases, Refunds & Chargebacks

Digital goods are delivered immediately; by ticking “I agree” you request early performance and waive the 14‑day withdrawal right (EU Directive 2019/770). We still offer a voluntary 7‑business‑day refund if an item does not match its description.

• Open a ticket with order ID and evidence.
• Response within 7 business days.
• Refund via original payment method.

Perks remain linked to the original Account; no guarantee of transfer after bans or account loss.

11. Limitation of Liability

The Service is provided “as‑is”. Total liability for direct damages is limited to amounts paid in the preceding 12 months; indirect or consequential damages are excluded to the fullest extent permitted by law.

12. Governing Law & Dispute Resolution

These Terms are governed by Estonian law. Exclusive jurisdiction: Harju County Court, Tallinn, unless overriding consumer law applies.

13. Your GDPR / CCPA‑Equivalent Rights

• Access, rectification, erasure.
• Restriction or objection to processing.
• Data portability.
• Withdraw consent at any time.
• Complain to the Estonian Data Protection Inspectorate.

Exercise rights via [email protected]. We must verify identity and respond within 30 days.

14. Changes to This Policy

Prior versions stored at /legal/archive. Material updates → e‑mail & in‑app banner. Continued use after effective date = acceptance.

15. External Links

Our Service may link to external sites outside our control; we are not responsible for their content or privacy practices.

16. No Affiliation Statement

Mineland Network is an independent Minecraft multiplayer network and is not affiliated with Mojang AB or Microsoft.

16A. Compulsory Processing & Opt‑Out Consequences

The categories “Account”, “Transactional”, “Usage”, and “Gameplay & Telemetry” are essential for operation and security. If you object to or withdraw consent for them, we will:

• immediately revoke access to all Mineland resources;
• delete your Account and data within 30 days (statutory billing data kept 7 yrs);
• cancel any subscriptions and remove in‑game entitlements.

Request deletion from your registered e‑mail to [email protected] (subject “Delete My Account”).

17A. Licence for User‑Generated Content (UGC)

By uploading or creating content (chat messages, builds, skins, screenshots) you grant MINELAND NETWORK OÜ a worldwide, royalty‑free, transferable, sub‑licensable licence to host, reproduce, modify, adapt, publish and publicly display that content for operating and promoting the Service. You retain moral rights where required by law and may request removal via [email protected].

17. Contact

Privacy & abuse: [email protected]
Support & purchases: [email protected]

© 2025 MINELAND NETWORK OÜ. All rights reserved.